Pharmacy

Your Pharmacy. Your Relatives. Your Health.

The Oyate Health Center Pharmacy is here to help you stay on track with your medications and feel confident about your care. Our pharmacy team works closely with your OHC medical providers, dentists, and optometrists to make sure you receive the medicines you need—along with clear information on how to take them safely.

We believe good pharmacy care is more than filling prescriptions. It’s answering questions, checking for safety, supporting your treatment plan, and treating every patient with the courtesy and respect they deserve.

Prescription Filling & Medication Support

The Pharmacy Department serves OHC patients by filling prescriptions written by:

Oyate Health Center medical providers
OHC dentists
OHC optometrists

If you have questions about your medications, new prescriptions, refills, side effects, or how different medicines work together, our staff is here to help.

Pharmacy Phone Numbers

For help with prescriptions or pharmacy questions:

Pharmacy Refill Line: 605-355-2240
Pharmacy Staff: 605-355-2211
Main Line: 605-355-2500

Refills Made Simple

Use the Pharmacy Refill Line

Requesting refills is quick and easy using our automated refill system. This service lets you:

Request prescription refills
Check the status of refill requests

Pharmacy Refill Line: (605) 355-2240

Tip: When you call, have your prescription number (or refill identification number) ready—this number is printed on your prescription label.

Prescription Refills By Mail

You can get your prescription refills without having to worry about being exposed to sick people, driving to the clinic, the price of gas, standing in line at the pharmacy, or finding someone else to pick them up for you.

How do I get signed up?

Call (605) 355-2211 and let one our friendly Pharmacy Staff members know that you would like to sign up for this great service. You will be asked to verify your mailing address and your telephone number.

Which medications can be mailed?

Most medications dispensed by your Oyate Health Center Pharmacy can be mailed, including refrigerated items like insulin. (Please note that refrigerated items cannot be mailed to a post office box- we need your current physical address on file to ship refrigerated items to you.)

HELPFUL HINTS FOR SMOOTHER SERVICE

USE the Automated Telephone Refill System (605) 355-2240 to request your medication refills. You will need your Health Record Number, i.e. Chart Number located on the top right of the prescription label and your Prescription Number that is located on the lower left corner of each prescription label that starts with “Rx”.
REMEMBER: Refills are not mailed to you automatically – you must request your refills each time.
PLAN AHEAD! It usually takes up to 3 business days to receive your prescription in the mail locally, so always order your prescription refills 7 days before you will be out of your medicine. Mail delivery time sometimes takes longer during holidays and inclement weather. Meds are not mailed out on weekends.
CHECK your mail daily on the days following your refill request to safeguard against theft and exposure to weather extremes.
KEEP your mailing address current by reporting any address changes to Patient Registration (605) 355-2350.
TALK to the pharmacist on days when you see your medical provider, even if you do not need any of your medications filled that day. On days you see a provider or specialist, your medications are filled for pick-up at the pharmacy. It is important to let the pharmacist know if you don’t want to wait for your medication refills that day and want them mailed to you instead.
TRACKING NUMBERS are available for your mail out items via text message. If you are interested in this service, please call the pharmacy to sign-up.
Oyate Health Center does not mail controlled substances, large packages, or large volume liquids, gels and lotions over 118mL or 118g. We also do not mail diclofenac gel.

If you have any questions or problems, please contact a pharmacy staff member at (605) 355-2211.

Medication Take-Back (Safe Disposal)

Keeping your home safe includes safely getting rid of unused or expired medications. The Oyate Health Center Pharmacy has a prescription drug take-back site—a blue drop box near the pharmacy pick-up windows—where you can securely dispose of medications.